Rikhil Kyada

About Rikhil Kyada

Senior IT Asset Management Analyst with 10+ year of experience in IT Asset Life Cycle…

Experience

1. Senior Consultant Cmdb Itam

   Infosys

   Oct 2024 — Present · Pune, IN

   CMDB BAU operations:1. Data Integrity and ValidationCheck for data anomalies: Identify any discrepancies or errors in CI (Configuration Item) records.Perform data quality checks: Ensure data completeness, accuracy, and consistency.Validate automated discovery data: Reconcile discovered data with manual entries to ensure synchronization.2. Updates and MaintenanceCI Updates: Make manual or bulk updates to CIs as required (e.g, asset changes, software updates, ownership changes).Relationship Management: Maintain relationships between CIs, such as dependencies between applications and infrastructure.Change Management Sync: Ensure that changes implemented via Change Management are correctly reflected in the CMDB.3. Incident and Problem Management SupportAssist with troubleshooting: Use CMDB data to support incident diagnosis and root cause analysis.Data correction: Update CI details when inaccuracies impact incident or problem resolution.4. Discovery and ReconciliationMonitor discovery tools: Verify that automated discovery tools are running properly and updating the CMDB.Reconciliation activities: Compare discovery data with CMDB data and resolve conflicts.5. Reporting and AnalyticsGenerate reports: Produce daily or weekly reports on data quality, completeness, and compliance.Dashboard reviews: Check CMDB dashboards to identify issues like aging CIs, orphaned records, or incomplete data.6. Compliance and GovernancePolicy adherence: Ensure changes and updates follow organizational policies and procedures.Audit support: Support internal or external audits by providing CMDB data and evidence of compliance.

Skills

• Online Desktop Repair.(Softwere & IT Issue)
• Dns
• Cisco Routers
• Android Application Testing
• Vpn
• Vmware
• Data Mining
• Fixed Asset Management
• Asset Management
• Network Security
• Windows 7
• Telecommunications Engineering
• Hotel Asset Management
• Telecommunications
• Desktop Administration
• Computer Security
• Computer Network Operations
• Network Engineering
• Network Administration
• Cisco Technologies
• Ethernet
• Enterprise Asset Management
• Android Development
• Data Analysis
• Financial Analysis
• Information Technology
• Network Design
• Cabling
• Software Installation
• IT Service Management
• Help Desk Support
• Computer Repair
• Asset Protection
• Windows Xp
• Hardware Installation
• IT Service Delivery
• Active Directory
• Switches
• Asset Based Finance
• Windows Server