Rick Rikdev Bhattacharya Bhattacharya

CX | Enterprise Product @ Truecaller

Role
Principal Product Manager at Truecaller
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Rick Rikdev Bhattacharya Bhattacharya

Senior product leader with 12+ years of experience leading high-impact consumer and B2B SaaS products across US and India. Specialized in product strategy, growth hacking, personalization and monetization, with a proven record of launching new products and scaling globally. Known for operating at the intersection of business strategy, user experience, and execution to drive measurable revenue and engagement outcomes.

Experience

  1. Principal Product Manager

    Truecaller

    Jul 2023 — Present · Bengaluru, IN

    Owned the end-to-end CX charter for Truecaller for Business, driving product strategy and execution across Business Caller ID, Post-Call Experience, Message ID, and Business Page capabilities on the Truecaller app for 450+ Million users- Conceived and launched a one of a kind performance marketing solution across Calls and SMS, enabling enterprises to execute hyper-personalized campaigns natively within core communication surfaces on the Truecaller app- Led the end-to-end redesign of the Call Me Back journey, introducing in-app time slot booking capabiliy to enable seamless callback scheduling within the business calling flow- Led the transformation of Business Page from a static, phone number-based profile into a scalable engagement and monetization surface within the business calling ecosystem- Architected and launched an enterprise-grade Role-Based Access Control (RBAC) framework using Casbin as the authorization backbone for 5 different product lines and enteprise customers and partners.

Education

  • University of Connecticut

    Master’s Degree, Business Analytics and Project Management

    2016 — 2017

  • Bangalore University

    Master of Business Administration (M.B.A.), Marketing

    2010 — 2012

  • University of Calcutta

    Bachelor of Science (BSc) Hons., Microbiology

    2007 — 2010

  • Patha Bhavan High School, Calcutta

    High School, Science

    1994 — 2007

Skills

  • Sql
  • Text Mining
  • Management
  • Team Building
  • Tableau
  • Statistical Modeling
  • Forecasting
  • Python
  • Microsoft Office
  • Sales
  • Logistic Regression
  • Team Management
  • Hadoop
  • Product Management
  • Business Decision Making
  • Account Management
  • Project Management
  • Business Development
  • Data Analysis
  • Segmentation
  • Microsoft Excel
  • Product Marketing
  • Relationship Management
  • Business Analytics
  • Analytics
  • Data Mining
  • Marketing Research
  • Data Modeling
  • Solution Selling
  • Competitive Analysis
  • Data Management
  • Quantitative Analytics
  • Predictive Modeling
  • Predictive Analytics
  • Data Science
  • Data Analytics
  • Sas
  • Marketing Strategy
  • Big Data Analytics
  • Key Account Management

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Rick Rikdev Bhattacharya Bhattacharya — Principal Product Manager at Truecaller in Bengaluru, KA, IN | Unifers