Rick Rikdev Bhattacharya Bhattacharya
CX | Enterprise Product @ Truecaller
- Role
- Principal Product Manager at Truecaller
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rick Rikdev Bhattacharya Bhattacharya
Senior product leader with 12+ years of experience leading high-impact consumer and B2B SaaS products across US and India. Specialized in product strategy, growth hacking, personalization and monetization, with a proven record of launching new products and scaling globally. Known for operating at the intersection of business strategy, user experience, and execution to drive measurable revenue and engagement outcomes.
Experience
Principal Product Manager
Jul 2023 — Present · Bengaluru, IN
Owned the end-to-end CX charter for Truecaller for Business, driving product strategy and execution across Business Caller ID, Post-Call Experience, Message ID, and Business Page capabilities on the Truecaller app for 450+ Million users- Conceived and launched a one of a kind performance marketing solution across Calls and SMS, enabling enterprises to execute hyper-personalized campaigns natively within core communication surfaces on the Truecaller app- Led the end-to-end redesign of the Call Me Back journey, introducing in-app time slot booking capabiliy to enable seamless callback scheduling within the business calling flow- Led the transformation of Business Page from a static, phone number-based profile into a scalable engagement and monetization surface within the business calling ecosystem- Architected and launched an enterprise-grade Role-Based Access Control (RBAC) framework using Casbin as the authorization backbone for 5 different product lines and enteprise customers and partners.
Education
University of Connecticut
Master’s Degree, Business Analytics and Project Management
2016 — 2017
Bangalore University
Master of Business Administration (M.B.A.), Marketing
2010 — 2012
University of Calcutta
Bachelor of Science (BSc) Hons., Microbiology
2007 — 2010
Patha Bhavan High School, Calcutta
High School, Science
1994 — 2007
Skills
- Sql
- Text Mining
- Management
- Team Building
- Tableau
- Statistical Modeling
- Forecasting
- Python
- Microsoft Office
- Sales
- Logistic Regression
- Team Management
- Hadoop
- Product Management
- Business Decision Making
- Account Management
- Project Management
- Business Development
- Data Analysis
- Segmentation
- Microsoft Excel
- Product Marketing
- Relationship Management
- Business Analytics
- Analytics
- Data Mining
- Marketing Research
- Data Modeling
- Solution Selling
- Competitive Analysis
- Data Management
- Quantitative Analytics
- Predictive Modeling
- Predictive Analytics
- Data Science
- Data Analytics
- Sas
- Marketing Strategy
- Big Data Analytics
- Key Account Management
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