Rifaldy Hidayat Corua
Application Support Ivd @PT Saba Indomedika
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WORK HISTORY
Application Support Ivd @PT Saba Indomedika
Jakarta Raya, ID
Provides on going customer support and re-visit customer- Trains and ensure that customer are properly and optimally able to operate the medical device (IVD Products) they have purchased- Re-trains customer when systems or technologies have been updated.
EDUCATION
Universitas Bakrie
Industrial Engineering
Institut Pertanian Bogor (IPB)
Diploma of Education
Universitas Bakrie
Bachelor of Engineering - BE
ABOUT RIFALDY HIDAYAT CORUA
Application Support IVD professional with a strong background in QC Laboratory and pharmaceutical industry. Experienced in training users, supporting instrument operation, and interpreting IVD results to ensure optimal and reliable performance. Skilled in handling customer inquiries, troubleshooting analytical issues, and providing clear technical explanations. Hands-on experience with UV-Vis, FTIR, HPLC, MicroNIR, and NanoRAM, with solid understanding of GMP, GLP, and ISO standards. Known for being communicative, analytical, and customer-oriented, with a strong commitment to delivering effective technical support and building long-term customer trust.
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