Ridhima

Monogrammer @Pottery Barn Kids

Etobicoke, ON, CA

Personalization of Merchandise: Accurately select and personalize items according to guest specifications, ensuring precision in monogramming.• Quality Control: Maintain a high level of attention to detail, ensuring that embroidery work meets company standards and guest expectations, with no frayed threading or errors.• Machine Operation & Maintenance: Operate monogramming machines efficiently and perform routine maintenance to ensure optimal performance and longevity.• Customer Interaction & Service: Provide exceptional customer service by understanding guest preferences, offering guidance on personalization options, and ensuring a seamless experience.• Inventory Management: Monitor and manage monogramming supplies, reporting shortages or maintenance needs to the appropriate department.• Collaboration & Coordination: Work closely with sales associates and store management to facilitate smooth order processing and timely completion of personalized items.• Safety & Compliance: Adhere to company safety protocols and best practices when handling embroidery equipment and materials.• Efficiency & Time Management: Ensure timely completion of monogramming requests while maintaining accuracy and quality.