David Ridge

About David Ridge

Systems-driven operations leader operating at VP-level scope across business operations, technology, finance, and data.Build scalable operational infrastructure that replaces manual work with automation, improves accuracy and compliance, and enables growth without proportional headcount increases.Own end-to-end operations including CRM/ATS, billing and revenue operations, analytics, IT infrastructure, vendor management, and AI-enabled workflows. Known for stepping into ambiguous, high-change environments and creating clarity through systems, data, and repeatable processes.Serve as a trusted operational and technology partner to executive leadership, providing visibility, forecasting, and system-driven insights that support strategic and profitability decisions.

Experience

1. Director of Operations

   Therapy Source, Inc

   Oct 2023 — Present

   Support cross-department operations, process improvements, and technology initiatives while collaborating across Sales, Credentialing, HR, Finance, Billing, and IT-Contribute to the improvement of workflows, internal systems, and reporting structures-Support cross-team alignment and help enhance operational efficiency-Participate in technology enhancements, process standardization, and team enablement-Help streamline data workflows and improve visibility into organizational performance-Assist with system training, documentation, and interdepartmental adoption.

Education

• Alfred University

  B.A, Social Sciences

• Corning Community College

  A.S, Criminal Justice

  2013 — 2015

Skills

• Critical Thinking
• Leadership
• First Aid
• Teamwork
• Criminal Law
• Customer Service
• Microsoft Office
• Microsoft Excel
• Time Management
• Cashiering
• Emergency Management
• Loss Prevention
• Problem Solving
• Microsoft Word
• Public Speaking
• Law Enforcement
• Investigation
• Powerpoint
• Cardiopulmonary Resuscitation (Cpr)
• Team Leadership