Ricardo Delgado
Seasoned CSR and Sales Agent with 6+ years\' expertise in Sales, Account Management, Customer Service and Data Entry. Having a proven track record delivering exceptional service and driving sales success.
- Role
- Customer Service Representative at Titan Technologies
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Ricardo Delgado
I am a versatile and results-driven professional with a wealth of experience spanning…
Experience
Customer Service Representative
May 2021 — Present · US
Accept 10 to 20 calls and help applicants with the registration process for funeral assistance and if already applied, assist with any doubts regarding the application from status of registration to adding or removing critical information.Review 5 to 10 registrations, when critical documents are missing or illegible a courtesy call is placed to the registrant, and is advised to submit documentation to finish the application process.Establish if an application has fraudulent documentation such as altered funeral expenses or death certificate, if so application must be transferred accordingly.
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