Riddhima Arora
Technical Writer | Client-Facing UI Validation | Cloud Modernization & Mainframe Migration | Playbook & Video Documentation
- Role
- Technical Content Professional at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Riddhima Arora
I work at the intersection of product, technology, and user experience — helping…
Experience
Technical Content Professional
Jan 2025 — Present · Bengaluru, IN
Validating client-facing admin dashboards used by enterprise clients to track mainframe-to-cloud migration progress and engagement workflows, ensuring accuracy, accessibility, and seamless user experience. • Collaborating with product managers, UX designers, and DevOps engineers to refine migration tracking interfaces, improving visibility and reducing migration delays by 30%. • Designing and leading playbook initiatives, delivering presentations to align global teams on modernization standards and best practices. • Creating step-by-step migration workflow videos, improving client onboarding and reducing support queries by 25%. • Delivering comprehensive documentation, including API guides, modernization playbooks, and user guides, aligned with IBM Watsonx and Carbon Design System standards.Technical Writing | Mainframe Migration | Cloud Modernization | UI Validation | API Documentation | Playbook Creation | DevOps Tools | Client Engagement | Video Documentation• Presentations: Designing and leading playbook initiatives, delivering presentations to align global teams on modernization standards and best practices. • Video Documentation: Creating step-by-step migration workflow videos, improving client onboarding and reducing support queries by 25%.
Education
CHANDIGARH UNIVERSITY
Bachelor of Engineering - BE
2018 — 2022
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