Riddhi Singh

Customer Operation Manager- Industrial cargo services/Ex Assistant Operation Manager - At Brinks India Private Limited

Role
Customer Operations Manager at Industrial Cargo Services
Location
Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Riddhi Singh

Brinks India Private Limited – Operations ManagerSkills:Leadership & Team Management: Managing a team, ensuring smooth operations, and fostering a productive work environment.Operations Optimization: Analyzing operational workflows and making improvements for efficiency and cost-effectiveness.Customer Relationship Management: Building and maintaining strong client relationships, understanding their needs, and ensuring satisfaction.Problem Solving & Decision Making: Quick decision-making to resolve operational issues and improve service delivery.Risk Management & Compliance: Ensuring compliance with safety standards, policies, and risk management protocols.Training & Development: Overseeing the training of new employees and upskilling existing staff for enhanced performance.Achievements:Successfully streamlined operations, improving efficiency.Led a project that resulted in a reduction in operational costs.Managed the logistics and security operations for high-profile clients, maintaining a 100% satisfaction rate.Received recognition for excellence in leadership and operational management during annual reviews.

Experience

  1. Customer Operations Manager

    Industrial Cargo Services

    Feb 2026 — Present · New Delhi, IN

    A Customer Operations Manager ensures that customers receive smooth, timely, and high-quality service by coordinating between teams, solving problems, and improving processes.

Education

  • School of Management Sciences, Khushipur, Bachhawan, Varanasii

    Bachelor of Business Administration - BBA, Business Administration and Management, General

  • School of Management Sciences, Khushipur, Bachhawan, Varanasii

    Master of Business Administration - MBA, Business Administration and Management, General

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Riddhi Singh — Customer Operations Manager at Industrial Cargo Services in Delhi, DL, IN | Unifers