Riddhi Singh
Customer Operation Manager- Industrial cargo services/Ex Assistant Operation Manager - At Brinks India Private Limited
- Role
- Customer Operations Manager at Industrial Cargo Services
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Riddhi Singh
Brinks India Private Limited – Operations ManagerSkills:Leadership & Team Management: Managing a team, ensuring smooth operations, and fostering a productive work environment.Operations Optimization: Analyzing operational workflows and making improvements for efficiency and cost-effectiveness.Customer Relationship Management: Building and maintaining strong client relationships, understanding their needs, and ensuring satisfaction.Problem Solving & Decision Making: Quick decision-making to resolve operational issues and improve service delivery.Risk Management & Compliance: Ensuring compliance with safety standards, policies, and risk management protocols.Training & Development: Overseeing the training of new employees and upskilling existing staff for enhanced performance.Achievements:Successfully streamlined operations, improving efficiency.Led a project that resulted in a reduction in operational costs.Managed the logistics and security operations for high-profile clients, maintaining a 100% satisfaction rate.Received recognition for excellence in leadership and operational management during annual reviews.
Experience
Customer Operations Manager
Feb 2026 — Present · New Delhi, IN
A Customer Operations Manager ensures that customers receive smooth, timely, and high-quality service by coordinating between teams, solving problems, and improving processes.
Education
School of Management Sciences, Khushipur, Bachhawan, Varanasii
Bachelor of Business Administration - BBA, Business Administration and Management, General
School of Management Sciences, Khushipur, Bachhawan, Varanasii
Master of Business Administration - MBA, Business Administration and Management, General
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