Riddhi Shetty
Experience Advisory | AI in Marketing & CX | Wipro | SIBM
- Role
- Experience Advisory Consultant (Marketing & Ai) at Wipro
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Riddhi Shetty
I’m a marketing professional working at the intersection of AI, personalization, and…
Experience
Experience Advisory Consultant (Marketing & Ai)
Jun 2024 — Present · Pune, IN
I work at the intersection of AI, marketing, and customer experience as part of the Experience Advisory team. My focus is on helping global clients reimagine experiences by blending AI-driven personalization, omnichannel design, and customer journey innovation.AI in Marketing: Research, identify, and evaluate cutting-edge AI tools for marketing; ideate new AI concepts to enhance personalization, content, and customer engagement.Client Advisory & Pitches: Create high-impact pitch decks and narratives on customer experience, marketing transformation, and AI-led journeys tailored for diverse industries.Experience Design: Develop customer journeys, user journeys, and omnichannel frameworks that bring personalization and seamless experiences to life.
Education
MIT World Peace University
BA Mass media
2018 — 2021
Symbiosis Institute of Business Management, Hyderabad
Master of Business Administration - MBA
2022 — 2024
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