Rico Jacobs

Engineer IT Iv @Signet Jewelers

Dallas-Fort Worth, TX, US

Support and administer the design, planning and implementation of all technology related activities of the organization while working closely with solution architects, application development teams and decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization in addition to supporting the adoption and implementation of IT policies, procedures, and best practices.• Working with Solution Architects to define business requirements and systems goals and identify and resolve business systems issues.• Conduct research on emerging technologies and products, services, protocols, and standards in support of systems procurement and development efforts.• Assist in the definition of enterprise and team standards.• Assist in the creation and maintenance of governance strategies for system provisioning.• Perform enterprise wide audits for system consolidation, preventative maintenance, and upgrades. Assist in developing plans and strategies for remediation.• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.• Research and define security enhancements to keep current with the industry standards and best practices. Create processes to test and evaluate data and system security.• Participate in POCs and Pilots to evaluate new technologies to be used by the enterprise.• Create technical documentation and manuals to be used by other IT teams. Create and modify reference architecture documentation as required.• Provide technical insights and recommendations to the entire IT staff as appropriate.• Recommend, schedule, and perform software and hardware improvements, life-cycle management upgrades, patches, reconfigurations, and/or purchases• Use a variety of techniques to stay current with information technology trends and operational concepts and tools for solving technical problems.

American InterContinental University

Bachelor's degree, Information Technology

Howard College

Associate of Applied Science, Computer Information Systems