Rico Harrison
- Role
- Senior Customer Success Manager, Enterprise at Rev
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Rico Harrison
I am a highly talented and accomplished Senior Customer Success Manager with over 10…
Experience
Senior Customer Success Manager, Enterprise
Mar 2023 — Present
Leveraged best practices through tiered engagement models, customer lifecycle practice, and strategic planning- Worked across departments as the voice of the customer to ensure customer-focused product development, services, sales, and marketing- Operationalized the customer health model to identify risk and expansion opportunities as well as forecast renewals- Increased productivity and reduced blockers by refining processes across sales, support, and services to streamline communication and customer-centricity.
Skills
- Management
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