Ricky Xu

Quality Assurance Engineer @Delta Controls

Surrey, BC, CA

Improved first-pass yield by deploying SPC dashboards and leading weekly quality reviews, shortening detection-to-correction cycle time.Reduced nonconformances and customer escapes through structured 8D investigations, interim containment, and CAPA verification gates.Established a cross-functional feedback loop between RMA, Production, and Design using Pareto and DOE methods, driving design updates that eliminated recurring failures.Additional projectsLed company-wide legal name change initiative, collaborating with senior executives and cross-functional teams to ensure compliance and timely execution.Partnered with leadership to implement a contract review and management process, strengthening governance, reducing risk exposure, and improving business consistency.

Ferris State University

Bachelor of Science (B.S.), Product Design Engineering Technology

Ferris State University

Bachelor of Science (B.S.), Automotive Engineering Technology

British Columbia Institute of Technology

Diploma of Trades Training, Automotive Service Technician