Rick Grimes
Marketing Manager @ RMHD & RideNow Tri-Cities
- Role
- Marketing Manager (Rmhd & Ridenow Powersports Tri-cities) at Rattlesnake Mountain Harley-Davidson
- Location
- Kennewick, WA, US
- LinkedIn followers
- 500 followers
About Rick Grimes
We\'re making more than deals, we\'re making friends.
Experience
Marketing Manager (Rmhd & Ridenow Powersports Tri-cities)
Rattlesnake Mountain Harley-Davidson
Jan 2025 — Present · Kennewick, WA, US
Responsible for all follow-up with Sales and Service Customers to learn about their recent visit. Information is communicated to dealership store and departmental leadership for continuous improvement training of all staff. As a group, we are actively working towards the rebuilding of our relationship with customers and the riding community. Net Promoter Score (NPS) is on the rise and we are a leader amongst our company owned Harley Davidson dealerships. Update 8/23 : We improved our combined NPS score by 20 points in the last 12 months.
Education
University of Washington
Business/Managerial Economics
Green River College
Associate of Arts and Sciences - AAS, General Studies
Central Washington University
Business Administration, Management and Operations
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