Ricky Patel

Principal Customer Success Manager @MentorcliQ

Atlanta, GA, US
EMAILS
r••••••••@mentorcliq.com
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2021 — Present

Principal Customer Success Manager @MentorcliQ

View department →

Atlanta, GA, US

As Principal CSM, I partner with enterprise clients to drive mentoring program success through strategic onboarding, user adoption, and long-term engagement. I work across industries to help organizations achieve measurable outcomes in retention, employee development, and initiatives by leveraging mentoring software.• Lead onboarding strategy and customer success planning for global clients.• Drive adoption through training, enablement, and ongoing success reviews.• Collaborate with executive stakeholders to align mentoring initiatives with business goals.• Serve as trusted advisor on mentoring best practices, program measurement, and long-term ROI.

SKILLS

CoachingTrainingMicrosoft WordMicrosoft OfficeBudget ManagementRecruitingAccount ManagementRevenue AnalysisManagementTeam BuildingStrategic PlanningEmployee RelationsLeadershipBusiness AnalysisCustomer ExperienceStaff SupervisionHuman ResourcesBudgetsPayrollYield ManagementPayroll ProcessingHuman Resources Information Systems (Hris)Performance ManagementOpera PmsInterviewingCost ControlOpera Reservation SystemCustomer Relationship Management (Crm)Pre-OpeningFood & BeverageCustomer ServiceBusiness Process ImprovementProperty Management SystemsOnboardingTalent ManagementMicrosoft ExcelBudgeting

ABOUT RICKY PATEL

I spent years in a business role accepting that this would always be my strength until I…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.