Richard Gonzalez
Desktop Support Engineer @Charlotte Pipe And Foundry Company
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WORK HISTORY
Desktop Support Engineer @Charlotte Pipe And Foundry Company
Manages and configures corporate InTune environment. Manages and configures production machines MECM/SCCM environment and W10 LTSC PXE Image. Manages and configures corporate AutoPilot provisioning process with Windows 11. Responsible for corporate baseline config policies and compliance policies for all PCs/MACs/iPhones via Intune and GPO. Packages and deploys apps and patching via Intune/MECM/Patch My PC/WSUS. Works closely with security team to configure endpoint systems hardening. Provides an escalation point of contact for ServiceDesk technicians. Guides and mentors junior level technicians. Responsible for all patch management on global endpoint systems. Implemented a Windows Hello for Business Rollout with Azure cloud trust to entire ORG. Manages production AppLocker rules policy.
ABOUT RICHARD GONZALEZ
With over 15 years of IT experience in corporate enterprise environments, I am a…
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