Ricky Torres
Vice President Real Estate Lending @Logix Federal Credit Union
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WORK HISTORY
Vice President Real Estate Lending @Logix Federal Credit Union
Burbank, CA, US
Leveraging my extensive professional experience, I\'m in charge of overseeing day-to-day operations, including budget management, organizational development, and strategic planning. My job is to govern all aspects of the origination and administration of the credit union\'s real estate loan portfolio. My scope of responsibility encompasses underwriting, processing, servicing, regulatory compliance, and quality control. I work closely with internal teams to develop our training curriculum and attract talent. I also maintain agility within business to adapt to changing circumstances due to the pandemic.Key Achievements:• Positioned credit union to rank in top 15 for lenders in Los Angeles County and aggressively compete with national brands.• Championed successful LOS/POS system implementation to replace legacy system; overhauled entire mortgage origination processes and servicing platform.• Improved productivity 178% in less than three months by developing KPIs, streaming workflows, and implementing digital mortgage roadmap strategy which expanded mortgage footprint; received 2019 Department of the Year Award.• Enabled credit union to quickly pivot with natural expansion of market and sustain volume needs and profit by establishing robust infrastructure.• Architected winning strategies that improved loan products, internal workflows, staff knowledge, loan quality, and overall service.• Successfully navigated multiple NCUA audits by developing, training, and continuously improving quality control department.• Received promotion from Real Estate Fulfillment Manager to Sr. Manager, Real Estate Credit in October 2018 and then to current role in July 2019.• Instituted first \"Community Day\" in 2018; achieved 92% participation which fostered improved visibility and relations with community.
EDUCATION
University of La Verne
Bachelor's degree, Organizational Leadership
University of La Verne
Master of Business Administration - MBA, Business Administration and Management, General
SKILLS
ABOUT RICKY TORRES
I strengthen financial and lending institutions using a combination of leadership, innovation, and my subject matter expertise across the mortgage industry. Whether we’re implementing a LOS system or finding new ways to grow our mortgage footprint, I create strategic roadmaps, identify future leaders, and execute the organization’s direction using my vision, ability to hire and coach achievers, and skill at spotting potential roadblocks that are miles ahead. As a strategic change agent and polished leader, I know how to effectively coach real estate lending teams and deliver actionable results. My ability to apply my vast knowledge of underwriting, refinancing, loan origination, jumbo mortgages, conventional & non-conforming loans, wholesale lending, desktop underwriters (DU) and loan prospector (LP) systems, and FHA financing has enabled me to consistently ensure continuous improvement for organizations like Logix Federal Credit Union and Bank of America. Additionally, I’m a results-focused business leader with proven negotiation skills and a solid track record of success managing large-scale projects. My achievements are underlined by community activities and board experience.Over the years, I’ve worn many hats and developed a unique ability to manage multi-disciplinary projects and overcome challenges. But actual experience has taught me that my professional value boils down to the following- Real change requires a solid plan, a steady hand, and teamwork. I combine all three to drive success - I love navigating through complex challenges to put banks and financial institutions on a pathway towards success- Ideas are common. Execution is rare. My ability to leverage both is what sets me apart.
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