Ricky Renaud
Business Analyst - IT & Manufacturing @Hit Promotional Products
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WORK HISTORY
Business Analyst - IT & Manufacturing @Hit Promotional Products
Largo, FL, US
I currently work as a business analyst, specializing in manufacturing and operations process analysis. I utilize DAMAIC principles to identify inefficiencies and bottlenecks in a wide range of processes that impact production and overall business performance, analyze my findings, consult with business leaders and stakeholders, brainstorm and generate ideas for possible solutions, and then work with our IT and development team to deploy new processes and business tools.
EDUCATION
Strayer University
Associate of Arts - AA
St. Petersburg College
Associate of Arts - AA
ABOUT RICKY RENAUD
Driven by a passion for optimizing operations and delivering measurable results, I am a seasoned Business Analyst with a track record of leading transformative projects in manufacturing and telecommunications. My career has been defined by my ability to streamline processes, leverage data for strategic decision-making, and seamlessly integrate technology to enhance operational efficiency. At Verizon, as a Senior Analyst in Workforce Planning and Analysis, I was at the forefront of forecasting call volumes for the Telesales department. By integrating workforce data into a comprehensive Excel model, I played a crucial role in strategic staffing during critical events like Apple iPhone launches and Black Friday, consistently delivering projections with over 95% accuracy. Currently, at Hit Promotional Products, I lead cross-functional projects that blend technology with manufacturing, driving innovation and optimizing production processes. My work has resulted in significant improvements in production efficiency and seamless integration of packaging and shipping procedures. Equipped with expertise in Agile methodologies, Figma, SQL, Tableau, and project management, I excel in both strategic planning and hands-on execution. I am always looking for new challenges where I can apply my skills to drive impactful change within dynamic teams.
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