Ricky Lourenço

About Ricky Lourenço

Over 17 years in infrastructure engineering roles, leading staff teams in technical…

Experience

1. Sr Service Engineer (Hyperconverged Vmware Vsan)

   Allstate

   Oct 2018 — Present

   Support a large farm of Windows and Linux servers hosted on VMware vSphere 6.0/6.5. • Support internal enterprise users worldwide, including troubleshooting and problem resolution for operating system and hardware issues. • Build strong, positive relationships with internal team members, as well as engineering teams. • Support and enhance an agile work environment. • Execute common tasks and recommend innovations to deliver virtualized services that satisfy a diverse range of internal customers • Actively contribute to the delivery of a virtualization strategy that supports IaaS, PaaS and SaaS Engineers will execute services requested by clients across the Enterprise, with the ability to assess and understand the implications of executing those processes and procedures on the virtual platform. They will also begin to engage in design activities in support of maintaining existing systems and creating new capabilities. • Support Packer Automated Build Environment nested ESXi Hosts as well as working directly with OS engineers on their automated builds o ESXi 6.0 and above o vCenter/VCSA 6.0 and above o Experience with basic administration of Windows and/or Red Hat Linux servers o Server hardware administration experience - HP Bladesystem, Cisco UCS, Dell, etc. o Cluster Builds o Storage – SAN/NAS/DAS