Ricky Harper-Watson
Multi-market Svs Transformation Delivery Lead @汇丰
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WORK HISTORY
Multi-market Svs Transformation Delivery Lead @汇丰
Leeds, GB
Purpose: Lead global teams to deliver $8-10m of cross-market change through SAFE Agile methodology. Mobilise teams and develop capabilities to ensure the business outcome is achieved. Define and execute end-to-end change delivery plans at sub value stream level. Manage and resolve risks, blockers and issues. Drive value stream optimisation, digital first adoption and critical thinking. Achievements:• Exceeded OKR Targets such as:>$17m of revenue generation for UK Savings Pots and Goals>$2.3bn in Term Deposit products spanning 3 markets > 45% conversion rate for customer segment uplift of emerging affluent customers• Facilitated PI Planning, prioritised features, and exceeded OKRs across value stream• Managed delivery of 100+ regulatory changes and enablement of strategic digital initiatives• Recruited and mentored high-performing Analysts and Delivery Managers
EDUCATION
Rotherham College of Arts and Technology
Business Administration, NVQ Level 3
ABOUT RICKY HARPER-WATSON
I’m a results-driven Delivery Lead and Certified SAFe® 5 Agilist with 9+ years’ experience leading cross-market agile transformation programs across global financial services.Passionate about delivering scalable change, I specialise in Transformation Leadership, Stakeholder Engagement, Lean Portfolio Management, and end-to-end digital delivery. I’ve led high-impact programs across the UK, Singapore, Mexico, UAE, India and Expat, consistently improving customer outcomes while generating growth revenue and delivering efficiency savings.My leadership style is built on authenticity, collaboration and curiosity—empowering global teams to deliver meaningful, customer-centric transformation. Key Strengths:• Leading & Mentoring Delivery Managers & Analysts to achieve excellence • Value Stream & Business Outcome Leadership• Agile Delivery (SAFe®, Scrum, Kanban)• Program & Portfolio Management• PI Planning, RAID management, end-to-end Critical Path PlansThroughout my career I have achieved success by: leading through people, asking the right questions and building the resilience and tenacity to deliver mutually beneficial outcomes for customers, colleagues and shareholders.I maintain a healthy work/life balance and outside of work I enjoy attending my local CrossFit style gym, competing in running events and walking my 2 Siberian Huskies.
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