Ricky Granado

COO - Krumland Auto Group

Role: Chief Operating Officer at Krumland Auto Group
Location: Roswell, NM, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Chief Operating Officer
Krumland Auto Group
Jan 2021 — Present

Education

NADA UNIVERSITY
Automotive Retail Operations
2012 — 2014

Skills

Toyota Production System
New Business Development
Customer Service
Retail
Process Improvement
Automotive
Reynolds
Dealer Management
Microsoft Word
Automotive Aftermarket
Manufacturing Engineering
Automobile
Sales Management
Automotive Repair
Value Stream Mapping
Apqp
Marketing Strategy
P&L
Lean Manufacturing
Warranty
Fleet Management
Dealers
Ppap
Advertising
Parts
Jit
Vehicles
Manufacturing Operations Management
Ts16949
Customer Satisfaction
Microsoft Excel
Microsoft Office
5s
Kaizen
Automotive Engineering
Continuous Improvement
Profit
Social Media

Contact information

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Current company

Krumland Auto Group

Motor Vehicle Manufacturing · 45 employees · Founded 1997 · Roswell, New Mexico, United States

Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars. The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and respect. Tom Krumland says that his vision is to become the most loved car dealerships in New Mexico.

kagnm.com

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Experience

Chief Operating Officer

Education

NADA UNIVERSITY

Skills

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