Ricky Faillace
Lead Product Manager | Transformational Product Leader | Strategic Product Visionary in Entertainment Industry
- Role
- Lead Product Manager at Creative Artists Agency
- Location
- Beacon, NY, US
- LinkedIn followers
- 500 followers
About Ricky Faillace
Seasoned product leader passionate about creating products that connect people to meaningful real-world experiences. Skilled at managing high-leverage stakeholder initiatives while driving long-term strategy and cross-functional success. Deeply committed to enhancing efficiency and delivering excellent client and customer user experiences.Uniquely capable of understanding the high-level operations & objectives of a business or project and applying that knowledge to: the creation, organization, and operation of teams & processes from the ground up; addressing problems creatively and efficiently; and bringing a detail-oriented approach to big picture solutions. Skilled at translating between business, tech, and operational teams.Have delivered projects and products coordinating with artist teams from Adele to Zedd. Layers of multidisciplinary experience include- Led the transformation of SeatGeek’s concert-specific B2B and B2C products into a competitive alternative to Ticketmaster, driving product-market fit- Extensive experience in live events, including ticketing, operations, and front of house team management- Helped grow a small startup from 15 employees to 150; launching multiple new departments; facilitating a major merger; organizing across multiple offices in US and UK- Product management with extensive focus on SAAS administrative tools using an agile mentality and appreciation for aligning technical teams with business goals.
Experience
Lead Product Manager
Jul 2025 — Present · New York, NY, US
Education
Providence College
Bachelor's degree, Business, Management, Marketing, and Related Support Services
2003 — 2007
Providence College
BS, Marketing
2003 — 2007
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