Ricky Escobar

About Ricky Escobar

Our mission is to be Earth’s most customer-centric company. This is what unites Amazoniansacross teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

Experience

1. Program Manager

   Amazon

   Jan 2023 — Present

   Support global stakeholders in Amazon\'s Student Programs line of business as an employer of choice for students and early career talent.• Lead impactful initiatives in key areas such as application & eligibility screening, offer generation, requisition creation, and internship communication support.• Utilize ASANA, MS OneNote, Quip, Sharepoint & Workdocs to track project milestones, deliverables, budgets and stakeholder feedback• Spearheaded an enterprise-wide Software Development Engineer (SDE) Internal Transfer Program, leading a team of peers while managing critical escalations and ensuring a seamless transitions for key technical personnel. Additionally, was responsible for building out global Standard Operating Procedures (SOPs), implementing an intake & resolution mechanism and establishing effective internal communication protocols• Coordinate the transfer of administrative tasks offshore to our vendor teams by conducting client calls, budget forecasting, risk assessment, weekly business reports and defect management throughout the term of the project

Education

• University of Nevada-Las Vegas

  Bachelor of Business Administration (B.B.A.), Marketing/Management

  2011 — 2013

• University of Nevada-Las Vegas

  Certificate of Human Resource Management, Human Resources

  2018 — 2018

• College of Southern Nevada

  Associate of Business, Business Administration and Management, General

  2008 — 2010

Skills

• Leadership
• Retail
• Sales
• Social Media Marketing
• Merchandising
• Social Networking
• Customer Satisfaction
• Sales Management
• Event Management
• Social Media
• Marketing
• Retail Sales
• Marketing Strategy
• Customer Service