Rick Wildberger
Help Desk Supervisor @ IT-CNP
- Role
- Help Desk Supervisor at Govdatahosting Powered By It-Cnp, Inc
- Location
- Columbia, MD, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Rick Wildberger
Award winning Sr.IT Support Specialist with a broad knowledge of current technology.…
Experience
Help Desk Supervisor
Govdatahosting Powered By It-Cnp, Inc
Apr 2024 — Present
Education
Howard Community College
Computer Forensics, E-Discovery
2011 — 2012
IBM/Lenovo Technician Certification
Desktops & Laptops
Broadcasting Institute of Maryland
Broadcasting
1982 — 1983
Drone Launch Academy
Part 107 Drone Pilots License, Drone
Dell Technician Certification
Desktops & Laptops
Xerox Technican Course
Copier/Printer repair
Skills
- Windows 7
- Visio
- IT Management
- Project Management
- Network Administration
- Vendor Management
- Active Directory
- Windows Server
- Program Management
- Technical Support
- Sharepoint
- Itil
- Team Leadership
- Troubleshooting
- Networking
- Databases
- Software Documentation
- Sdlc
- System Administration
- Windows
- Access
- Help Desk Support
- Security
- Customer Service
- Team Building
- Integration
- Disaster Recovery
- Computer Hardware
- Process Improvement
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