Rick Wilbanks
Customer Success Is My Mission| Customer Outcomes & Transformation |
- Role
- AVP, Sales Director Data, Tech, Ai Led Process Optimization Enabler for F & a, IT, Sc, Risk, Claims at Genpact
- Location
- Excelsior Springs, MO, US
- LinkedIn followers
- 500 followers
About Rick Wilbanks
With over two decades of experience in sales and business development, I bring expertise in driving customer-centric transformations. Currently serving as AVP, Sales Director at Genpact, I lead initiatives focused on leveraging AI and technology to optimize processes across finance, IT, supply chain, and risk domains, ensuring measurable outcomes for clients. My role emphasizes strategic enterprise selling and aligning innovative solutions to client needs. Previously, I spearheaded business development for Tata Consultancy Services\' Midwest region, connecting new clients to digital solutions spanning cloud, analytics, and engineering services. Known for fostering deep client relationships and multi-tower deal structuring, my mission is to facilitate growth and transformation through tailored, cutting-edge solutions.
Experience
AVP, Sales Director Data, Tech, Ai Led Process Optimization Enabler for F & a, IT, Sc, Risk, Claims
Jul 2025 — Present · Kansas City, MO, US
Drive growth through new logos, executive connections and new buying centers· Establish and build relationships with new clients· Demonstrate how Genpact can add value
Education
Rockhurst University
Bachelor of Science in Business Administration, Marketing & Management
Skills
- Sdlc
- Talent Acquisition
- Negotiation
- Sales
- Enterprise Software
- Big Data
- Sales Management
- Sourcing
- Sales Process
- Data Warehousing
- Staff Augmentation
- Contract Negotiation
- Supplier Diversity
- Customer Service
- Business Process Improvement
- Sow (Statement of Work)
- Near Shoring
- Vendor Management
- Business Development
- Informatica
- Strategy
- Process Improvement
- Offshoring
- Full-Cycle Recruiting
- No Sql
- Test Automation
- Social Networking
- Outsourcing
- Account Management
- Managed Services
- Manual Testing
- Software Development Life Cycle (Sdlc)
- Business Process
- Management Consulting
- Crm
- New Business Development
- Software Quality Assurance
- Solution Selling
- Business Intelligence
- Resource Management
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