Rick Tolbert
Manager, Support Operations @Vandalia Health
Charleston-Huntington, US
EMAILS
r••••••••@vandaliahealth.org
MOBILE NUMBERS
+13•••••••69
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WORK HISTORY
Mar 2015 — Present
Manager, Support Operations @Vandalia Health
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Charleston, WV, US
EDUCATION
2004 — 2010
West Virginia University
BA - in process, Management
SKILLS
Team LeadershipChange ManagementMusicTroubleshootingPerformingCall CentersCrmItilIT ManagementCustomer ServiceService DeliveryTechnical SupportBusiness AnalysisCall CenterGlobal ManagementMusiciansMilitary ExperienceGlobal OperationsProgram ManagementIT OperationsOperations ManagementDesktop DeploymentCall ProcessingCross-Functional Team LeadershipCall Center ManagementCoachingAnalysisProject PlanningDesktop ComputersSoftware DocumentationInfrastructureMusic PerformanceGlobal IT OperationsProject ManagementStrategic PlanningTraining DeliveryLeadershipIntegrationIT Operations ManagementVendor Management
ABOUT RICK TOLBERT
Service Delivery Manager – Technical Customer Support Seasoned customer service…
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