Rick Smith

About Rick Smith

Experienced and accomplished Senior Vice President with a track record of success in healthcare and retail operations. Leveraging 20+ years of entrepreneurial experience, I am a versatile executive who thrives on driving innovation and excellence in all aspects of operations. As a dynamic and influential leader, I inspire teams to achieve operational goals and embody the organization\'s mission, vision, and values. My strategic mindset allows me to develop and execute financial and service objectives, leading to exceptional service delivery, efficient operating methods, innovative marketing strategies, and employee engagement. Passionate about cultivating talent, I identify, coach, and mentor high-potential employees to support diverse teams, fostering the evolution of talented leadership that raises company standards and drives consistent improvements in financial performance and customer experience.Core Competencies:MULTI-UNIT LEADERSHIP • HEALTHCARE MANAGEMENT • ORGANIZATIONAL STRATEGY AND PLANNING • FINANCIAL MANAGEMENT • P&L MANAGEMENT • BUDGET MANAGEMENT • SALES MANAGEMENT • CLINICAL MANAGEMENT • REGULATORY COMPLIANCE • HUMAN RESOURCE MANAGEMENT •MARKETING ANALYSIS •VENDOR SOURCING & NEGOTIATION •RESIDENT SATISFACTION •EMPLOYEE ENGAGEMENT • STAFF RETENTION • CONTRACTED SERVICES ADMINISTRATION • PROJECT PLANNING & DEVELOPMENT • RISK MANAGEMENT •INDEPENDENT LIVING MANAGEMENT •ASSISTED LIVING MANAGEMENT •MEMORY CARE MANAGEMENT

Experience

1. Senior Vice President Operations

   Enlivant

   Mar 2021 — Present · Dallas-Fort Worth, TX, US

   Directed and oversaw operations of 67 independent, assisted and memory care senior living communities consisting of 3301 rental units and located across 10 states. Accountable for the division’s overall financial performance including maximizing revenue and actively controlling operating expenditures. Lead a divisional team with diverse disciplines including a VP Sales & Marketing, VP Care Services, VP Facilities, Director HR, Dining Services Director, Memory care director and 6 Regional Directors of Operations. Reinforced organization’s mission, vision and values while leading the day-to-day care of patients and the quality management of services. Planned, organized, controlled, and supervised all activities according to company policies, standards of practice, and state and federal laws.

Education

• University of North Texas

  Master's degree, Health/Health Care Administration/Management

• Southeastern Oklahoma State University

  Bachelor of Science, Economics

Skills

• Retail
• Outlets
• Multi-Store Operations
• Store Management
• Inventory Management
• Cross-Functional Team Leadership
• P&L
• Sales
• Store Operations
• Customer Service
• Strategic Leadership
• Retail Sales
• Multi-Channel Retail
• Driving Results
• People-Oriented
• Sales Management
• Merchandising
• Team Leadership
• Merchandise Planning
• Talent Management
• Visual Merchandising
• Big Box
• Profit
• Mult-Store Sales Leader
• Profit Maximization
• Loss Prevention