Rick Paila
- Role
- Manager- Software Sales Renewals at Miracle Software Systems, Inc
- Location
- Visakhapatnam, IN
- LinkedIn followers
- 500 followers
About Rick Paila
Miracle Software Systems, Inc with headquarters in NOVI, MI, USA Cloud…
Experience
Manager- Software Sales Renewals
Jul 2021 — Present
Upsell and Cross-Sell: Proactively identify opportunities to upsell and cross-sell software solutions to existing clients, driving revenue growth and customer satisfaction. Cost Optimization: Assist clients in optimizing their software costs by analyzing their usage, needs, and recommending cost-effective solutions. Product Insights: Provide clients with valuable product insights to help them make informed decisions about their software solutions, ensuring they get the most out of their investments. Strategy Formulation: Collaborate with OEM\'s and clients to formulate effective strategies tailored to their specific needs, ensuring alignment with business objectives. Client Engagement: Maintain strong client relationships through regular calls and meetings, understanding their evolving needs, and offering tailored solutions. Revenue Growth: Drive software renewals and new sales to meet or exceed revenue targets, contributing to the overall success of the sales team. Market Awareness: Stay updated on industry trends, competitor offerings, and market dynamics to make informed recommendations to clients. Team Leadership: Provide guidance and mentorship to your sales team, fostering a high-performance culture. Customer Satisfaction: Prioritize customer satisfaction by ensuring that the software solutions meet their expectations and business objectives.
Skills
- Meeting Hadoop Requirements
- Electronic Payment Systems
- Jira, Confluence
- Soa
- IT Service Management
- Financial Analysis
- Microsoft Sql Server
- Management
- Websphere Application Server
- Sap Fi
- Visual Basic 6.0 , Cobol,Basic Languages .
- E-Commerce
- Mobile Applications
- Sap
- Xml
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