Rick Marsha
Solutions Architect at Contender Solutions
- Role
- Solutions Architect at Contender Solutions
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About Rick Marsha
10 years development experience on ServiceNow, including 3 years consulting as Technical Consultant and Solutions Architect for two ServiceNow Elite partners- 40+ platform and application implementations, including ITSM, Customer Service (CSM) and Human Resources (HRSD)- Dozens of supporting integrations with enterprise systems including Jira, Workday and Salesforce- Other areas of experience include Service portal, Discovery, CMDB, SLAs, metrics, IntegrationHub/flows, Workspace, Knowledge, Service Catalog/Requests- Author of developer utility \'Global Code Search\', found on ServiceNow ShareCertifications- Certified System Administrator (CSA)- Implementation Specialist (CIS) – ITSM- ITIL v3 foundation
Experience
Solutions Architect
Nov 2023 — Present · US
Skills
- Network Engineering
- Servicenow Discovery
- Operating Systems
- Service-Now
- Data Center
- Sql
- C#
- Itil Certified
- System Administration
- Software Development
- Filenet
- Disaster Recovery
- Technical Support
- Video Production
- Service Desk
- IT Operations
- Asset
- IT Service Management
- Powershell
- Change Management
- Xml
- Servers
- Itil
- Active Directory
- Windows Server
- Ccna
- Itil V3 Foundations Certified
- Agile Project Management
- Integration
- Servicenow
- Troubleshooting
- Crystal Reports
- Cmdb
- Servicenow Integrations
- Problem Management
- Incident Management
- Security
- Software Documentation
- Sdlc
- Servicenow App Dev
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