Rick Grand

About Rick Grand

I help organizations turn complexity into clarity—and strategy into results. With extensive executive experience guiding public, private, and nonprofit organizations through rapid change, I partner directly with senior leaders to unlock strategic opportunities in fast-moving, high-stakes environments. Whether it’s shifting markets, emerging technologies, evolving customer needs, or workforce dynamics, I help leaders cut through the noise and chart a clear path forward. My passion is driving strategic change that sticks, distilling what’s important to create strategies that are bold, actionable, and aligned across the enterprise. I drive strategy forward by ensuring clear messaging, ownership, measures, and momentum. But strategy isn’t just a one-time event, it’s a capability. That’s why I focus on building the systems, skills, and culture organizations need to operate strategically, every day. Calm under pressure, collaborative by nature, and known for clear thinking and high standards, I thrive on solving complex challenges and helping teams do their best work.Specialties/Skills: Enterprise Strategy | Innovation & Transformation | Executive Advising & Coaching | Customer Experience | Agile Operating Models | Future Thinking | Tech-Enabled Change | Culture & Mindset Shift | Strategic Planning & Execution

Experience

1. Director, Enterprise Strategy and Transformation

   CareFirst BlueCross BlueShield

   Jan 2022 — Present · Washington, DC, US

   Responsible for setting enterprise business strategy; managing strategic planning; analyzing industry, market and competitor trends: growth opportunity analysis; and leading critical strategic transformation initiatives.• Directed a Scaled Agile (SAFe) transformation, aligning 45+ product teams with business priorities and accelerating product delivery and efficiency by 30%.• Crafted business strategy for artificial intelligence (AI) and developed Lean business case and go-to-market (GTM) strategy for first AI product.

Education

• Yale School of Management

  MBA

• University of Virginia

  BA, Foreign Affairs

• UNSW

  Bachelor of Arts (B.A.), Foreign Affairs

Skills

• Start-Ups
• Program Management
• Strategic Planning
• Problem Solving
• Business Planning
• Process Improvement
• Energy
• Budgeting
• Business Analysis
• Analytical Skills
• Management Consulting
• Policy
• Knowledge Management
• Entrepreneurship
• Business Intelligence
• Team Building
• Analysis
• Public Policy
• Performance Management
• Crm
• IT Strategy
• Business Process Improvement
• Budgets
• Outsourcing
• Competitive Intelligence
• Requirements Analysis
• Customer Relationship Management (Crm)
• Leadership
• Leadership Development
• Business Strategy
• Internet Strategy
• Proposal Writing
• Project Management
• Strategic Partnerships
• Change Management