Rick Goughneour

National Retail Account Manager - Hardware @Neogen Corporation

Lexington, KY, US

Manage national and regional hardware chain and distribution accounts (Ace Hardware, Do It Best/True Value/United Hardware, Fastenal, House-Hasson Hardware/Bostwick Braun, Orgill, Wallace Hardware)- Advise customers on product assortments, planograms and sales spiffs based on Neogen’s product portfolioo Pest Control (rodenticides/insecticides), Animal Health (veterinary instruments, wound care)- Build relationships with hardware chain product merchants and buyers to best fit Neogen products within their dealer needs- Manage and process credit/debit memos, invoices and P&L statements with each account- Manage start to finish sales process with internal Neogen teamso Product management, marketing, distribution/logistics, sales support and customer service- Work with internal Neogen teams to develop new products, marketing strategies, product packaging and sales processes- Attend 8-10 industry tradeshows each year and meet with small business owners/individual hardware dealers to discuss product needs and Neogen assortments- Participate in customer line reviews/product assortment refreshes to gain new business- Annual sales of $4MM+, consistent growth of accountso Increased territory growth from an average of 3%-4% each to over 7%+ each yearo Achieved large scale-long term sales processes resulting in $175k-$225k single sales

Robert Morris University

Bachelor of Arts (B.A.), Corporate Communication; Minor: Photography