Rick Webster

About Rick Webster

Energetic, business-savvy professional with an entrepreneurial spirit and deep passion for technology, product delivery and company growth. Exceptional, servant leadership skills spanning over 30 years, with proven success in product creation/management/growth, business management, IT, marketing, business operations, and finance.

Experience

1. Chief Information Officer

   Falkon Technologies

   May 2024 — Present

   As CIO at Falkon, I act as vCIO for our clients and oversee the operations, growth, and effectiveness of our MSP, MSSP, and GRC divisions. I work with leadership teams to set tech and security direction, keep services aligned to business needs, and maintain a consistent focus on client satisfaction. I also design and support advanced and custom cybersecurity solutions when standard approaches aren’t enough.Inside Falkon, I’m responsible for our technology stack and core systems—prioritizing reliability, automation, and sound governance. My day-to-day includes improving service delivery and SLAs, strengthening security capabilities (e.g, MDR, zero trust, incident readiness, and compliance), and ensuring our teams execute consistently so clients see dependable results.

Education

• United States Air Force

  Electronic engineering

Skills

• Negotiation
• Sales
• Sales Operations
• Customer Service
• Marketing
• Budgeting
• Devops
• Contract Negotiations
• 972-655-9952
• Retail
• Customer Relations
• Mentoring
• Team Leadership
• Project Planning
• Automotive
• IT Operations
• Vendor Relations
• Team Management
• Change Management
• Process Improvement
• IT Management
• Executive Management
• Problem Solving
• Operations Management
• Cross-Functional Team Leadership
• Process Development
• Strategic Planning
• Agile Project Management
• Product Management
• Mergers
• Competitive Analysis
• Contract Negotiation
• Start-Ups
• Telecommunications
• Product Development
• Integration
• Analysis
• Budgets
• Business Strategy
• Agile Methodologies