Rickey Souvannasane
Data Center Technician @Microsoft
- Role
- Datacenter Technician at Microsoft
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Rickey Souvannasane
I am an IT professional with experience supporting technical operations, service leadership, and asset management. My background includes hands-on work in IT networking, troubleshooting, and guiding teams to deliver efficient solutions in fast-paced environments.I hold an Associate Degree in IT Networking from Milwaukee Area Technical College and am currently pursuing my Bachelor’s in Information Science & Technology at the University of Wisconsin–Milwaukee, with an expected graduation in May 2026.I am passionate about leveraging technology to improve processes, enhance user experiences, and drive measurable business outcomes. Always eager to grow, I value continuous learning and collaboration across teams to solve complex challenges.
Experience
Datacenter Technician
Oct 2025 — Present · Mount Pleasant, WI, US
Developed and managed A.I agents utilizing Microsoft 365 Copilot to enhance operational efficiency. • Installed, configured, and decommissioned enterprise server hardware in a hyperscale data center environment. • Collaborated with cross-functional teams to streamline deployment workflows and minimize provisioning delays.
Education
Milwaukee Area Technical College
IT-Network Specialist, Information Technology
2011 — 2018
University of Wisconsin-Milwaukee
Bachelor of Technology - BTech, Computer and Information Sciences and Support Services
Wauwatosa West
High School
2006 — 2010
Skills
- Computer Hardware
- Computer Maintenance
- Software Installation
- Windows Xp
- Windows 7
- Public Speaking
- Computer Security
- Technical Support
- Software
- Printers
- Networking
- Computer Repair
- A+ Certified
- Os X
- Troubleshooting
- Windows
- Wireless Networking
- Network Administration
- Servers
- Xp
- System Administration
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