Chris Rickett
Director - Head of Gta Technology & Operations, Service Enablement & Talent Acquisition, Emea @Franklin Templeton
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WORK HISTORY
Director - Head of Gta Technology & Operations, Service Enablement & Talent Acquisition, Emea @Franklin Templeton
Edinburgh, GB
As Head of GTA Technology & Operations, Service Enablement, I oversee the implementation, optimization, and ongoing management of Franklin Templeton\'s recruitment technology and operations ecosystem. Collaborating with key stakeholders in Technology, HR, and GTA Leads, I drive operational excellence through program and system enhancements, improving candidate and client experience. My focus is on implementing, sustaining, and optimizing process improvements, as well as driving technology transformations. I ensure successful solution integration to enhance overall efficiency and effectiveness in recruitment operations. Additionally, I manage and have responsibility for recruitment activity across Franklin Templeton\'s Europe and Middle East Africa (EMEA) offices (excluding Poland).
EDUCATION
Leeds Beckett University
BA (Hons), Leisure Management
SKILLS
ABOUT CHRIS RICKETT
A Chartered CIPD Member and seasoned Senior Talent Acquisition & HR Leader with over 20 years’ experience in recruitment, resourcing, and talent management across the UK and international markets. I bring a confident, solutions-oriented approach with a strong focus on high standards, quality, inclusion, and stakeholder engagement.Known for building and leading high-performing teams across complex, regulated environments, I have successfully influenced at senior leadership levels. Experienced within the UK recruitment sector with over 20 years experience. I have also built strong International experience. Since 2014 I have worked within Financial Services working for the global Asset Manager, Franklin Templeton. This has included heading up and managing recruitment operations and activities across multiple locations including - but not limited to - Poland, Luxembourg, Germany, Sweden, Italy, Dubai, Turkey, Singapore, Hong Kong, China and Australia. I co-created and managed a successful Sourcing team based across Asia, Canada and Europe for almost 4 years.I am currently the Director - Head of Global Talent Acquisition Technology & Operations, Service Enablement, within Franklin Templeton, where I oversee the implementation, optimization, and ongoing management of Franklin Templeton\'s recruitment technology and operations ecosystem. I also have responsibility for recruitment operations across Franklin Templeton\'s EMEA offices (excl. Poland). I gained the Agile Project Management Foundation certificate in 2024.Prior to working for Franklin Templeton I specialized in the Project and Business Change market in the UK, working for Hudson Global Resources and recruiting permanent and interim professionals.A BA Honors graduate in Leisure Management, prior to recruitment I gained 5 years experience in Sales and Management roles within the Leisure, Banking, Retail and Charity sectors.Specialities: Talent Acquisition; Recruitment and Sourcing; Executive Hiring; Governance Processes & Controls; Account Management; Relationship Management; Communication & Influencing; Leadership, Management, Matrix Management; Coaching & Development; Customer Focus; Gathering Information & Finding Solutions; In-House and Agency Recruitment; Resourcing and Talent Strategy; Multi-site Recruitment; UK, European, Middle East, Asia Pacific and Global Recruitment experience.
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