Rick Hoffman

Program Manager - Executive Education Programs @ESMT Berlin

Berlin, DE

Along with a team of other program managers, I am responsible for all organizational aspects of a portfolio of our open and customized executive education programs that take place as in-person, online, hybrid, or blended programs. I work in tandem with program directors responsible for program content and design.I drive the planning process and work closely with multiple stakeholders (e.g. program directors, customers, participants, faculty, service providers, facilities, catering etc.) to deliver a high quality executive education program.I manage program operations. This includes preparing documentation, purchasing learning materials, uploading content to the learning management system, managing budgets, contracts, reporting, and billing.After the program, I conduct feedback surveys and leverage insights to improve the program, courses, and processes.I ensure our quality and service standards are met across all project phases - from preparation to implementation and follow-up.

Oberlin College

B.A., Comparative American Studies, International Studies, German

Baruch College

Master, Public Administration

United Arab Emirates University

Doctor of Philosophy (Ph.D.), Sociology