Rickard Nilsson

About Rickard Nilsson

Working at Peachjar I have the opportunity to coordinate across business operations, product and engineering to build engaging platform experiences that bring child enrichment opportunities to families. A rewarding and challenging opportunity to looks across all areas of the organization. In my role at Outreach was responsible for the reporting and analytical experiences within the platform. This area of the product empowers users to effectively measure inputs and outputs in order to drive action and revenue opportunities for their organization. At Intuit I managed teams to create a centralized reporting platform to be leveraged by thousands of users across the globe. This allowed me to dive deeper into data as a product offering and understanding how to manage metrics across complicated ecosystems with a wide variety of user needs. Clear Capital enabled me to gain experience in building customer facing data products through both automated means and managed vendor networks. In addition, I spent several years as an operational manager/director managing data quality and support. Within this workload my department interfaced, managed and communicated with a vendor network of individuals across multiple product lines.

Experience

1. VP of Operations

   Peachjar

   Jun 2025 — Present · Reno, NV, US

   As VP of Operations I lead customer support, business operations, district success, sales, and marketing to deliver scalable experiences for school districts and community organizations. I work cross-functionally with product and engineering to ensure we build solutions that align with market needs and customer feedback. My role focuses on optimizing performance, driving adoption, and accelerating growth through operational excellence and strategic alignment.

Education

• University of Nevada, Reno

  B.S., Economics

  2001 — 2006

• University of Nevada, Reno

  MBA, Finance

  2009 — 2012

Skills

• Project Management
• Project Planning
• Leadership Development
• Saas
• Web Applications
• Process Development
• Strategic Planning
• Customer Retention
• Program Management
• Customer Service
• Agile Methodologies
• Quality Assurance
• Management
• Visio
• Process Improvement
• Microsoft Excel
• Loss Mitigation
• Customer Satisfaction
• Training
• Microsoft Office
• Residential Real Estate Valuation
• Vendor Management
• Customer Relations
• Commercial Real Estate Valuation
• Data Analysis
• Financial Analysis
• Mortgage Lending
• Software Development
• Hiring Personnel
• Scrum
• Technical Writing
• Business Analysis
• Excel
• Risk Management
• Team Management
• Training & Development
• Team Leadership
• Employee Training
• Product Development
• Analysis