Rick Graves

Senior Global Program Manager - Fuel User Groups @Palo Alto Networks

Sacramento, CA, US
EMAILS
r••••••@paloaltonetworks.com
MOBILE NUMBERS
+19•••••••62

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WORK HISTORY

Jun 2017 — Present

Senior Global Program Manager - Fuel User Groups @Palo Alto Networks

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Board member and liaison for Palo Alto Networks Fuel User Group Customer Community • Drive the strategic mission and objectives of the Fuel User Group community working with the Fuel Customer Board of Directors • Evolve the global framework of Palo Alto Networks User Groups in context of key customer programs • Lead and drive enhanced member engagement experiences. • Lead the creation and synchronization between Fuel User Group and Palo Alto Networks resources, launches, and partnerships

SKILLS

Business StrategyStrategyCustomer Relationship Management (Crm)Social Media StrategistMarketing StrategyProcess ImprovementCorporate CommunitiesSocial MediaUser Experience DesignStrategic PlanningLeadershipCommunitiesLead GenerationManagementConsultingCustomer Experience ManagementOnline CommunitiesBusiness ProcessEnterprise SoftwareCustomer ExperienceChange ManagementCustomer Experience ConsultingCustomer Experience DesignCustomer EngagementStrategic PartnershipsExperience DesignCrmProgram ManagementBusiness Process ImprovementIntegrated MarketingCross-Functional Team LeadershipSocial Media MarketingIntegration

ABOUT RICK GRAVES

Holistic program and strategic management across multiple business units, industries, and…

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