Rick Lee
Head of Operations & SAP Training Services @Novitas
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WORK HISTORY
Head of Operations & SAP Training Services @Novitas
Dublin, IE
The Head of Operations & SAP Training Services is a dual-role leadership position responsible for managing the day-to-day business operations of the company while also project managing the delivery high-quality SAP training design, development and delivery. This role blends strategic operational management with delivery, ensuring that both internal processes and client engagements run smoothly.
EDUCATION
CIM | The Chartered Institute of Marketing
CIM, Introduction to Marketing
Chartered Management Institute
Leadership and Management
SKILLS
ABOUT RICK LEE
I am a leader in Operations, SAP Training and Change Management, with deep experience delivering large‑scale ERP & WMS transformations across multiple countries. A certified Change Management practitioner, I specialise in enabling organisations to successfully adopt new processes, systems and ways of working.I bring strong expertise in establishing and leading Change Management Offices (CMOs), designing and executing pragmatic change strategies, and working across a range of project and delivery frameworks to support complex business and technology transformations.I am passionate about building trusted relationships at all levels from executive leadership to frontline teams translating strategic objectives into clear, actionable transformation roadmaps. Known for my structured, people‑centred approach, I consistently deliver measurable adoption outcomes, maintain strong governance and budget control, and ensure change initiatives align with both organisational priorities and project goals.
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