Rick Ward

About Rick Ward

With over 20 years of experience, I am a seasoned leader specializing in Fulfillment, Logistics, IT Operations and Customer Support. I have a proven track record of orchestrating end-to-end operations, ensuring efficiency, quality, and paramount customer satisfaction. My expertise encompasses Warehouse Management, Project Management, Process Improvement, Customer Support, Quality Control, and Logistics, honed across the retail and fulfillment industries.Currently, as Senior DC Manager at WORLD CLASS DISTRIBUTION, INC, I oversee all aspects of inbound and outbound operations, including receiving, shipping, putaway, AGV, selection, replenishment, inventory control, and quality control. I also has experience in DC Startups/Go-Lives for various operations. I holds certifications as an Six Sigma: White/Green/Yellow belt, OSHA 10/30 Hour, SQF Practitioner/Auditor, HACCP, and PCQI. I thrive on leading and empowering diverse teams, fostering a culture of collaboration, accountability, and continuous improvement. I am eager to connect with professionals in the logistics, supply chain, and retail sectors to discuss industry best practices and potential collaborations.

Experience

1. Sr Dc Manager

   World Class Distribution, Inc

   Dec 2024 — Present · Franklin, KY, US

   Areas of responsibility; Inbound: Receiving; Shipping; Putaway, AGV; Outbound: Selection, Shipping, Replenishment; Support: Inventory Control, Quality Control, LP, Maintenance, HR, Systems Support, Logistics. Staffing, Continuous Improvement, Fiscal Responsibility, KPIs- Training/Certifications - SQF Practitioner/Auditor, HACCP, Seafood HACCP, PCQI - Systems - G.O.L.D; Portal; Microsoft Office (Word, Excel, PowerPoint, Outlook, Access); Adobe- DC Startups/Go-Live- Franklin, KY. Dry/Frozen Inbound/Outbound, AGV, Bread Thaw Go Live;

Education

• Mid-Continent University

  INC, Business Administration and Management, General

  2011 — 2014

Skills

• Time Management
• New Store Development
• Merchandising
• Safety
• Microsoft Office
• Sales
• Communication
• Supply Chain Management
• Forecasting
• Continuous Improvement
• Big Box
• Distribution Center Operations
• Loss Prevention
• Store Operations
• Customer Service
• Store Management
• Warehouse Management
• Training
• Logistics
• Customer Satisfaction
• New Store Openings
• Order Fulfillment
• Purchasing
• Wms Implementations
• Cross-Functional Team Leadership
• Process Improvement
• Driving Results
• Warehousing
• Microsoft Excel
• Labor Management
• Passion for Success
• Operations Management
• Inventory Management
• Inventory Control
• Metrics
• Retail
• Team Building
• Management
• Employee Training
• Adaptability