Rick Valentine

Chief Operating Officer at Exterro | Data Driven Operations Leader | Global Customer Experience | Board Member| SaaS Experience | Growth Leader | Operational Excellence

Role
Chief Operating Officer at Exterro
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Rick Valentine

Senior-level executive and business unit leader with international management experience guiding large-scale enterprise customer success organizations. Utilizing data mining and analytics, I\'ve driven best in class customer service and retention results coupled with aggressive cost containment.

Experience

  1. Chief Operating Officer

    Exterro

    Jan 2026 — Present

Education

  • Miami University

    Bachelor's degree

    1979 — 1983

Skills

  • Process Improvement
  • Management
  • Team Building
  • Enterprise Software
  • Saas
  • Business Intelligence
  • Sales
  • Solution Selling
  • Team Leadership
  • Business Process Improvement
  • Crm
  • Program Management
  • Leadership
  • Vendor Management
  • Account Management
  • Change Management
  • Strategy
  • New Business Development
  • Cloud Computing
  • Cross-Functional Team Leadership
  • Strategic Planning
  • Professional Services
  • Project Management
  • Product Management
  • Business Analysis
  • Outsourcing

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Rick Valentine — Chief Operating Officer at Exterro in San Francisco, CA, US | Unifers