Rick Shaw
Director focused on Account Management and Customer Satisfaction.
- Role
- Director - National Accounts Services at UniFirst Corporation
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Rick Shaw
With over 16 years of experience at UniFirst Corporation, including 5+ years as Director of National Accounts Services, I specialize in account management and customer satisfaction. I lead strategic initiatives to maintain and enhance service excellence, build and nurture enduring business relationships, and ensure alignment with National Service Agreements. By fostering collaboration across our service network, I aim to empower teams to exceed customer expectations. Dedicated to delivering tailored, industry-leading solutions, I am committed to advancing UniFirst\'s mission of providing exceptional service and value.
Experience
Director - National Accounts Services
Oct 2020 — Present
Education
Washington State University
Bachelor of Arts - BA, Political Science and Government
Skills
- Sales Operations
- Customer Retention
- Customer Service
- Customer Satisfaction
- Sales
- Selling Skills
- B2b
- Management
- Team Building
- Selling
- Sales Force Development
- Direct Sales
- Strategic Selling
- National Accounts
- Sales Process
- Sales Presentations
- Deal Closure
- Outside Sales
- Salesforce.com
- Negotiation
- Sales Management
- Account Management
- Key Account Management
- Cold Calling
- Key Account Development
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