Rick Seifert
Sr Director, IT @Onecause, A Bonterra Company
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WORK HISTORY
Sr Director, IT @Onecause, A Bonterra Company
Indianapolis, IN, US
As a Sr. Director for IT, I manage our IT operations. My current IT team includes 2 other associates. We manage all IT tickets for all employees, order and deploy equipment for all new employees. Work with HR on all onboard and off-boards. We established Standard Operation Procedures for all IT Operations and Compliance.Key IT initiatives:Deployed Single-sign on logins for all employees.Enrolled Windows machines into Intune for Multi-Device Management(MDM).Enrolled Mac machines into Mosyle for MDM.Managed over iPad and Android devices with Filewave MDM.Managed software contracts to track end dates and renewals.Key Security Initiatives:Oversaw PCI Compliance Annually.Answered security questionnaires for clients.Deployed Cisco Umbrella to manage network security for remote workforce.Deployed Door control systems an security cameras for multiple offices.
EDUCATION
Tri-State University
BSEE, Electrical Engineering
SKILLS
ABOUT RICK SEIFERT
Specialties: Management,Customer Satisfaction, Customer Support, Troubleshooting, Information Systems, Networking, Operations
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