Rick Scorzetti
Chief Commercial Officer (CCO) @Parakeet Health
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WORK HISTORY
Chief Commercial Officer (CCO) @Parakeet Health
San Francisco, CA, US
Any AI agent can answer calls. Ours converts them into revenue.Parakeet Health is the healthcare-native conversational AI platform that automates every patient access workflow — inbound and outbound — across voice, SMS, fax, and email. Not a generic chatbot retrofitted for healthcare. Not a point solution bolted onto antiquated tech. Purpose-built by operators from One Medical, Epocrates, Stripe, and Google for the complexity of modern practice management.We replace fragmented call centers, manual recall campaigns, and disjointed vendor stacks with a single AI-powered platform that works 24/7/365, customized to your practice\'s business rules- Books, reschedules, and cancels appointments - Backfills last-minute cancellations and re-engages no-shows - Converts referrals that would otherwise collect dust - Reactivates lapsed patients and closes care gaps - Answers FAQs across insurance, prep, locations, and policiesThe results speak for themselves- 60% call center OpEx reduction- 42% more calls answered- 51% lower patient acquisition cost- 360% average ROI within 6 months- 6x higher conversion vs. legacy outreach vendors- 38% more filled appointments in head-to-head pilotsEnterprise scale. Boutique customization. Hundreds of locations live in 4–6 weeks with less than 6 hours of staff time — fully integrated with Epic, Cerner, athenahealth, eClinicalWorks, ModMed, Nextech, and more.And we put our money where our outcomes are. Our pay-for-performance model means we earn when you earn — tied to appointments booked, interactions resolved, and revenue generated. No software seats. No vanity metrics. Just measurable P&L impact.Patient access isn\'t a front desk problem. It\'s a P&L problem. We solve it.HIPAA · SOC 2 · TCPA Compliant
EDUCATION
Penn State University
Minor, Business Administration and Management, General
The Wharton School
Certificate, Executive Leadership
Penn State University
Bachelor of Science - BS, Marketing
ABOUT RICK SCORZETTI
Transformational healthcare technology leader with 25 years of experience driving commercial excellence, scale, and investor value across the healthcare ecosystem - spanning Life Sciences (biopharma), Health Tech, Healthcare Delivery, and Patient Experience - with a proven track record of creating high-growth organizations and delivering multiple successful exits including- Jumo Health\'s 35x revenue and 80x EBITDA expansion culminating in a PE acquisition- WebMD/Medscape\'s mobile business launch fueling a $2.8B sale to KKR- Epocrates\'$356M IPO followed by its acquisition by athenahealth.My unique perspective comes from operating across the full healthcare value chain- Life Sciences/Biopharma: Commercial strategy, market access, and HCP engagement solutions- Health Tech: Conversational and agentic AI, digital health platforms, and clinical decision tools- Healthcare Delivery: Provider-facing solutions and point-of-care technologies- Patient Experience: Consumer health engagement and patient-centric servicesI specialize in- Enterprise Growth & Go-To-Market Strategy (start-up / scale-up)- Revenue, Margin & EBITDA Expansion- Leadership Development & Organizational Design- Investor Partnerships & Board Engagement- Health Tech | Conversational and Agentic AI | Enterprise SaasRecognized for building high-performing teams and scaling organizations from early-stage to enterprise maturity, I bring a modern leadership philosophy centered on purpose, accountability, and measurable impact—along with deep fluency in navigating the complex, interconnected healthcare landscape.Always open to connecting with founders, investors, and innovators driving the future of biopharma, healthtech, and data-driven healthcare services.
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