Rick Ringo
Senior Vice President of Operations @IDM Hospitality Management
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WORK HISTORY
Senior Vice President of Operations @IDM Hospitality Management
Madison, WI, US
Mentored and coached Full-Service General Managers to enhance operational efficiency and leadership skills. • Acted as the Owner Relations representative for IDM Hospitality, fostering strong partnerships and communication. • Collaborated with Directors to ensure profitability and guest satisfaction across all departments. • Assisted in attracting new property management and development contracts, contributing to company growth.
EDUCATION
Upper Valley School of Practical Nursing
Nursing, LPN
Wright State University
Major, Psychology/Religion
ABOUT RICK RINGO
PROFILE SUMMARYAccomplished Executive Hospitality Professional with over 26 years of experience in the hospitality industry, known for boosting profitability, enhancing guest satisfaction, and implementing innovative operational strategies. Expert in managing full and select-service properties with a particular expertise in the Independent/Boutique space while also having experience with renowned brands like Marriott, Hilton, IHG, and Wyndham, with a proven ability to streamline processes, reduce costs, and exceed financial targets. Specializing in operations consulting, sales and marketing strategies, budget management, and team leadership. Demonstrated success in driving significant improvements in GOP, guest satisfaction scores, and employee performance. Certified Hospitality Administrator and Hospitality Sales Professional adept at hands-on management and strategic planning, ensuring alignment with organizational goals and superior service delivery. Recognized for exceptional leadership, financial acumen, and ability to navigate complex operational challenges while maintaining high quality and customer satisfaction standards. Seeking to leverage extensive expertise to drive operational excellence and financial success in a dynamic Executive Hospitality director-level role.EXPERTISE:Bilingual: English/SpanishHotel Operations ManagementFinancial AcumenBrand Knowledge in Marriott, Hilton, IHG & WyndhamExpertise in Full-Service, Resort, Upscale, Select-Service & Luxury PropertiesTeam LeadershipCustomer SatisfactionSales and MarketingOperational ExcellenceCrisis ManagementVendor RelationsFood and Beverage ManagementProject ManagementStaff Training and DevelopmentStrategic Planning
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