Rick Raspall
Enterprise SaaS Sales Leader | LATAM Market Specialist | Turning Complex CX Deals into Revenue Growth | Trusted Advisor to CIOs , CTOs & Digital Leaders
- Role
- Strategic Account Executive Latin America at Alvaria CX
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Rick Raspall
I’m a Strategic Account Executive focused on closing complex, high-value enterprise deals across Latin America and North America.My expertise is not just in selling SaaS—but in navigating the realities of enterprise sales: multi-stakeholder environments, partner ecosystems, competitive pressure, and regional market dynamics.I specialize in:• Building pipeline in underdeveloped or highly competitive markets• Leading multi-country, multi-partner enterprise deals• Engaging C-level executives and aligning solutions to business outcomes• Navigating pricing strategy and competitive displacement in complex regions like Brazil and MexicoCurrently, I’m focused on expanding CX and contact center solutions across LATAM—where success requires more than product fit. It requires strategy, trust, and execution.I thrive in high-pressure environments where deals are complex, timelines are tight, and outcomes matter.
Experience
Strategic Account Executive Latin America
Aug 2025 — Present · US
As a Strategic Account Executive at Alvaria CX, I lead enterprise sales and growth initiatives across Florida and Latin America, helping organizations elevate their customer experience through cutting-edge contact center and workforce engagement solutions.With a strong focus on strategic partnerships and consultative selling, I work closely with executive decision-makers across multiple industries to understand their customer engagement challenges and deliver scalable, ROI-driven solutions. My role bridges regional market insights with global innovation, driving revenue growth and long-term value for our clients- I lead complex, multi-partner enterprise deals across Brazil, Mexico, Colombia and the Caribbean - Re-engaged strategic accounts at risk due to pricing and competitive pressure - Developed partner ecosystem strategy across key markets (Brazil, Mexico, Colombia, Caribbean)- Navigated competitive displacement against regional players through consultative selling
Education
University of Miami
Civil Engineering
1993
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