Rick Morton

About Rick Morton

As a product manager who is 80% coffee and has an MBA with a concentration in data science, I am driven by curiosity, energized by collaboration, and always ready to dig deeper into the data. With over a decade of experience in crafting product strategies, I’ve consistently tackled complex challenges, from redesigning pricing models that boosted revenue growth to spearheading new product lines using cutting-edge generative and agentic AI technologies. Outside of work, you can usually find me experimenting with new PKMs and task management tools (but rarely sticking to any of them for more than a few weeks), reading up on tech trends, or falling down snow covered mountains with small sticks strapped to my boots.I have experience in collaborating and managing cross-functional teams, where we have developed new products such as our SmartProducts, a transformative suite that leverages AI to deliver customer-centric solutions. My approach balances a focus on metrics and the bottom line with a genuine commitment to understanding users’ needs in a way that fuels sustainable growth for our customers. Above all, I believe in the power of collaboration and empathy. I mentor emerging product managers on everything from strategic roadmapping to data-driven decision-making, and I thrive in environments where new ideas get a fair hearing. If you share a passion for innovation, analytics, and building products that truly enhance people’s lives, let’s connect—I’m always up for a thoughtful conversation about where technology is headed next.

Experience

1. Sr Product Manager

   IntelePeer

   Aug 2021 — Present · Denver, CO, US

   Lead product catalog management and SDLC governance for IntelePeer\'s SmartProducts portfolio of 30+ AI-powered contact center and healthcare solutions, plus legacy telco products (thousands).Product Catalog Management- Owner of product lifecycle for new & existing products (Zuora & Salesforce)- Coordinate Product ID assignments and catalog updates for quote-to-cash lifecycle- Manage SDLC product development & communication with cross-functional stakeholders- Establish governance processes and templates for complianceFinancial Analysis & Cost Modeling- Build cost models with blended calculations for AI/ML and telco-based SaaS products- Calculate product margins (Gross vs Net) and develop pricing strategiesTechnical Development- Build TypeScript MCP servers for Zuora/Smartsheet integrations (50%+ efficiency gain)- Develop automation tools and sales enablement solutions (ROI calculators, proposal generators)Key Achievements- Created and launched SmartProducts catalog bringing conversational and agentic AI solutions with simplified pricing- Built custom MCP servers enabling programmatic catalog management- Established cost modeling system for AI/ML products with blended calculations- Managed successful product lifecycle transitions across all SDLC phases for 60+ SmartProducts and thousands of legacy telco products

Education

• Baker University

  Bachelor of Arts, Business Leadership

  2012 — 2014

• Rockhurst University

  Master of Business Administration (MBA), Data Science

  2014 — 2017

Skills

• Quality Assurance
• Cdma
• Wireless
• Predictive Modeling
• Mobile Devices
• Evdo
• Data Mining
• Cloud Computing
• Lte
• Strategic Partnerships
• Integration
• Strategic Planning
• Business Intelligence
• Code Division Multiple Access Method (Cdma)
• Python
• Project Delivery
• Project Management
• Vendor Management
• Voip
• Lean Manufacturing
• Internet Protocol (Ip)
• Handsets
• Telecommunications
• Wimax
• Program Management
• Wireless Technologies
• Mobile Technology
• Go-to-Market Strategy
• Testing
• Logistics
• New Business Development
• 4g
• Pmp
• Leadership
• Wifi
• Gsm
• Cellular Communications
• Product Management
• Materials Management
• Mobile Communications