Rick Misitano

About Rick Misitano

I feel that everyone should do their part by making their community a better place to…

Experience

1. Senior Residential Asset Protection Manager

   Workers Credit Union

   Mar 2019 — Present · Littleton, MA, US

   Performs collection activities on Mortgage & HELOC accounts including telephone calls and written correspondence as necessary to resolve delinquent accounts with members- Facilitate foreclosure and auction processes on all residential accounts- Prepare bid sheets for Residential auctions- Maintain communications with attorneys during foreclosure process- Manage and maintain REO and vacated properties- Obtain and review appraisal reports- Consult with members to assist in preventing delinquency by arranging payment plans- Maintain contact with legal counsel and process all payments to loans and GL- Monitor and maintain Bankruptcy Accounts- Adhering to all internal established policies and procedures as well as state and federal regulations governing collection activities- Perform skip tracing activities when members are non-communicative- Responsible for reviewing various legal correspondences and responding to such inquiries accordingly- Maintain constant knowledge of changes with Fannie Mae regulations and processes as well as Foreclosure processes and laws- Facilitate and enforce tax delinquent accounts until resolved- Provide recommendations for process improvements and participate in their implementation including the updating of all procedures and forms as required- Initialize debt collection actions in accordance with the Federal Trade Commission Act, Fair Debt Collection Practices Act, Massachusetts Debt Collection Regulations & Massachusetts Division of Banks Regulations- Recommend and prepare various files for litigation in order to ensure the successful recovery of delinquent accounts by pursuing proper civil judgements, attachments, payments orders, garnishments- Serve as a legal liaison for the department and credit union regarding questions concerning consumer collections, bankruptcy and foreclosure laws and keeping department informed of pertinent changes.