Rick Meurer
Manager, Client Services @KLDiscovery
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WORK HISTORY
Manager, Client Services @KLDiscovery
Eden Prairie, MN
Manager of our clients\' experience and a team of highly skilled project managers dedicated to the delivery of eDiscovery, computer forensic and other consulting services to corporate and law firm clients.Lead the team by providing training, removing roadblocks, balancing workload, and ensuring quality standards are met.Provide account management services to a portfolio of corporate and law firm clients, including monthly reporting, development of playbooks, point of escalation, review of service needs and additional client specific service needs.Collaborate with other internal departments to ensure the highest level of client experience.
EDUCATION
University of Wisconsin-Stout
Bachelor's degree, Industrial Technology and Telecommunications
Vermillion
Associates, Forestry
SKILLS
ABOUT RICK MEURER
Specialties: Project Management, Service Delivery, Customer Service, eDiscovery, Computer Forensics, forensic data collections, consulting services, team management
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