Rick McDonnell
Sr IT Project Manager
- Role
- Sr Project Manager at Apex Systems
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Rick McDonnell
Rick brings over 30 years of IT/IS experience. He has helped many companies strengthen their competitive position and improve business processes while delivering highly effective innovative IT solutions. He brings a wide range of demonstrated technical expertise: systems management and deployment, application integration, programming, analysis, database design and administration, web development, e-commerce, IT support, technical sales support, desktop/server configuration management. His desire is to continue helping companies achieve and surpass business objectives with the help of information technologies and services. Rick has progressed into leadership roles: technical project manager, service delivery lead with growing expertise in service management, resource management, risk management and customer care. Rick holds multiple IT related certifications.
Experience
Sr Project Manager
Jan 2022 — Present
Orchestrated a large-scale 2 year Active Directory (AD) and Azure-AD migration project at the University of Arizona, involving coordination with 75 college departments resulting in a seamless transition of privileged access controls.• Supported AD architects to implement advanced Microsoft ESAE security measures and controls, significantly reducing security vulnerabilities, enhancing overall data protection and compliance.• Leveraged both Waterfall, Agile methodologies using Cloud based SaaS tools Microsoft Project Online, Jira, Confluence, SmartSheets to manage multiple technical workstreams, resulting in improved project delivery.• Assisted with the ServiceNow implementation and department training; custom form development; coordinated ServiceNow - Azure and AWS integration efforts significantly reducing AWS hosted server incident response - resolution timing while enhancing overall service delivery via automation.• Coordinated IT asset management efforts to identify, communicate and mitigate unsupported/unpatched systems.• Guided a Microsoft Teams/SharePoint/OneDrive migration effort supporting many internal campus departments.
Education
Sonora High School
High School Diploma
Cirtech Design Instititue
Vocational Certificate
Balin Institue of Technology
Vocational Certificate
Irvine Valley College
C/C++ Programming
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