Rick MacBeth
Revenue and Call Center Manager Kalahari Resorts and Convention Center
- Role
- Revenue and Call Center Manager at Kalahari Resorts & Conventions
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
Experience
Revenue and Call Center Manager
Kalahari Resorts & Conventions
Jun 2022 — Present
Education
Middle Tennessee State University (MTSU)
Bachelor's degree, Psychology
1988 — 1993
Skills
- Call Centers
- Customer Experience
- Vendor Management
- Performance Management
- Employee Training
- Sales Process
- HR Policies
- Employee Engagement
- Account Management
- Hiring
- Change Management
- Sales Management
- Leadership
- Interviews
- Leadership Development
- Process Improvement
- Human Resources
- Recruiting
- Employee Benefits
- Training
- Customer Satisfaction
- Cold Calling
- Management
- Team Building
- Succession Planning
- Onboarding
- Microsoft Office
- Sales
- Operations Management
- Call Center
- Talent Management
- Talent Acquisition
- Customer Retention
- Customer Service
- Coaching
- Team Leadership
- Strategic Planning
- Employee Relations
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