Rick M. Smith
Information Technology Communications Lead @State Street Investment Management
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WORK HISTORY
Information Technology Communications Lead @State Street Investment Management
Boston, MA, US
Primarily responsible for the overall communications strategy, consistency, and accuracy of SSGA IT’s communications to internal and external stakeholders.• Led the development of a communications framework for use across internal and external audiences, including a mission statement and guiding principles SSGA IT.• Created new client facing materials designed to improve net promoter scores on technology topics.• Designed materials for senior leaders to communicate with the SSGA IT team, including our IT Strategy and Objectives and Key Results (OKRs).
EDUCATION
Bentley University
Masters, Information Systems
University of Massachusetts Amherst
Bachelors, Accounting & Economics
ABOUT RICK M. SMITH
Proven senior IT leader with extensive experience managing large teams and portfolios of projects. Comprehensive experience in a multi-site, networked environment. Expert in helping leaders realize business plans through technology. Highly knowledgeable in all IT areas as well as business principles and processes. An understanding, innovative individual who has an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty.COMPETENCIESIT Competencies: SDLC, requirements and usability, business case analysis, agile/scrum, lean processes, PMO, program/project management, information security.Business Competencies: Business automation, strategic planning, mergers and acquisitions, budgeting and financial management, communicating in plain language, internal controls, change management, multi-site and remote management, talent acquisition and development.Insurance and Financial Services Competencies: Medical stop loss insurance, Group disability, life, and supplemental health products, integrated absence management, cash value life and annuity products, hedging, reserves, and investment management.
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